Abhay Sharma
PMP® | Operations & Project Delivery | Telecom & IT
- Role
- Technical Delivery Team Lead at BT Group
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Abhay Sharma
PMP® certified professional with over 11 years of experience in telecom, currently leading complex project deliveries at BT E-serve. Proven expertise in managing critical customer and stakeholder engagements, with a strong focus on operational efficiency, service quality, and customer satisfaction. BQF Lean certified, applying process improvement and waste reduction strategies to enhance delivery outcomes. Strong foundation in cybersecurity and BPO from prior experience at HCL Technologies, ensuring secure, compliant, and reliable operations. Skilled in Microsoft Office Suite, databases, and certified in Cisco’s Introduction to Cybersecurity. Committed to continuous learning and delivering impactful, scalable solutions in fast-paced environments.
Experience
Technical Delivery Team Lead
Feb 2016 — Present
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