Abhay Saxena
Sr. Manager Operations at Phoenix Mills | Transforming Luxury Retail Oprations & Mall Management |Ex-Oberoi, Taj, Fairmont & ITC | 16 Years of Luxury Hospitality Leadership.
- Role
- Senior Operations Manager at The Phoenix Mills Ltd.
- Location
- Bareilly, UP, IN
- LinkedIn followers
- 500 followers
About Abhay Saxena
Luxury is a standard that requires relentless precision. With over 16 years of experience across the world’s most iconic hospitality brands—including The Oberoi, Taj, Fairmont, and ITC—I specialize in translating five-star hospitality standards into the world of premium retail and luxury malls.Currently leading operations at Phoenix Mills, I bridge the gap between complex operational logistics and the art of the \"guest experience.\" My forte lies in the Pre-opening phase: building operational frameworks from scratch, navigating the nuances of luxury retail, and curating environments where high-end brands thrive.Core Competencies:• Pre-Opening Excellence: Seamlessly transitioning assets from project phase to live operations.• Luxury Asset Management: Maximizing ROI while maintaining world-class service standards.• Team Alchemy: Building and mentoring \"high-passion\" teams that treat service as a craft, not just a job.
Experience
Senior Operations Manager
Jul 2024 — Present · Bareilly, IN
Education
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
Amrapali University Haldwani
BHMCT, Hotel Management Bachelor Degree
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