Abhay Nagaraj B R

About Abhay Nagaraj B R

Abhay is a solution oriented thinker with around 8 years of experience in Software Development Life Cycle, building solutions at scale, and has a Master degree of Computer Science from Illinois Institute of Technology, Chicago. Strongly believes in a \"VALUE ADDITION\" based occupation and works toward finding ways to add value to the system, and thus, increase the overall signal to ratio of the product, and compose technical directions, considering the current customer asks and the consequential market need, to further the needs to advance into demand and a supply model, with a self-sustainable momentum. Right now: Building resiliency into the system that supports hundreds or thousands (sometimes millions) of users concurrently, in their daily activities, whose interruption for the slightest possible time could have irreversible impacts on the customer base, whose ramifications could be in either dollars (mostly recoverable) or reputation (mostly irreversible and time taking to get back up). Building observability into the system such that, we are able to observe any anomalies (not after they have occurred but, rather when they originate), be able to respond to the same, by first assessing its credibility to be an impactful issue and, then handling the same, in a way, that the end users or customers do not feel the heat or don\'t realise that something went wrong underneath their click on a button that said for instance,\"Send payment\". That\'s a self-healing system in a few words.\"Basically protecting, preserving and strengthening the TRUST, our customers have in us.\"

Experience

1. Senior Site Reliability Engineer

   JPMorganChase

   Feb 2022 — Present · Chicago, IL, US

   Building resiliency into the system that supports hundreds or thousands (sometimes millions) of users concurrently, in their daily activities, whose interruption for the slightest possible time could have irreversible impacts on the customer base whose ramifications could be in either dollars (mostly recoverable) or reputation (mostly irreversible and time taking to get back up). Building observability into the system such that, we are able to observe any anomalies (not after they have occurred but rather when they originate), be able to respond to the same by first assessing its credibility to be an impact full issue and then handling the same in a way that the end users or customers do not feel the heat or don\'t realise that something went wrong underneath their click on a button that said for instance,\"Send payment\".\"Basically protecting, preserving and strengthening the TRUST our customers have in us.\"

Education

• Illinois Institute of Technology

  Master of Computer Science, Computer Science and data analytics

  2016 — 2018

• New Horizon College Of Engineering

  Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering

  2009 — 2013