Abhay Kumar Mishra
Assistant Manager Planning and Scheduling, concentrix
- Role
- Capacity Planner at Concentrix
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Abhay Kumar Mishra
Experienced Employee with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Relationship Management (CRM), Customer Service Operations, Workforce Management, Contact Centers, and Troubleshooting. Strong professional with a 10th focused in Political Science and Government from Kendriya Vidyalaya Nehu Shillong Meghalaya.
Experience
Capacity Planner
Jun 2023 — Present · IN
Education
Kendriya Vidyalaya Nehu Shillong Meghalaya
10th
1987 — 1992
Skills
- Customer Service Operations
- Customer Relationship Management (Crm)
- Planning & Scheduling
- Customer Support
- Customer Service
- Vendor Management
- Call Centers
- Employee Engagement
- Workforce Management
- Service Delivery
- Internet Troubleshooting
- Team Management
- Crm
- Troubleshooting
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