Abhay Desai
Leadership | Data Analytics, Strategy & Transformation | Supply Chain | Finance | Operations | SAFe SPC, Six Sigma Black Belt, PMP®, Gen AI
- Role
- General Manager - Digital at Philips
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Abhay Desai
I am an enterprise transformation and operations leader with 20+ years of experience…
Experience
General Manager - Digital
Jan 2020 — Present · Chennai, IN
Education
D.G. Vaishnav College
Bachelor’s Degree, Business/Commerce, General
2002 — 2005
Symbiosis Centre for Distance Education, Pune
PGDBA, Finance
2005 — 2007
Skills
- Sales Operations
- Customer Service
- Training
- Customer Satisfaction
- Business Process Improvement
- Process Excellence
- Service-Level Agreements (Sla)
- Transition Management
- Customer Relationship Management (Crm)
- Analytical Skills
- Business Process
- Project Management
- Strategic Planning
- Business Process Outsourcing (Bpo)
- Service Delivery
- People Management
- Business Analysis
- Project Planning
- Bpo
- Leadership
- Lead Generation
- Vendor Management
- Customer Experience
- Consulting
- Analytics
- Analysis
- Business Strategy
- Performance Management
- Crm
- Freight
- Recruiting
- Pre-Sales
- Team Management
- Sales
- Operations Management
- Business Intelligence
- Strategy
- Management
- Team Building
- Contact Centers
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