Abhay Bhosale
Strategic Project/Program Management | Delivery management | CSM | SAFe Agilist
- Role
- Service Delivery Manager at Capgemini
- Location
- Newark, NJ, US
- LinkedIn followers
- 500 followers
About Abhay Bhosale
Result driven Strategic leader and Project/Program management professional with over 17 years of solid and progressive and hand-on technical experience in leading/delivering process improvement, business solutions, compliance, enhancement, and strategic programs that provide business value through Waterfall and Agile methodologies. Aptitude for conducting gap analyses, driving speed to market initiatives, curating high-value revenue protections, and maintaining consistent return on investment (ROI) across value streams. Team player with commitment to excellence in launching, building, and leading highly effective client service and account management and Project Leadership Software Development Lifecycle (SDLC)Financial Management and Forecasting GovernanceRisk, Change and Issue Management Project Management tools and techniquesIntegration Management Leadership in Matrix EnvironmentQuality Management Compliance and strategic projectsTechnology projectsClient Relationship and Vendor Management Requirements Analysis/Elicitation/Documentation
Experience
Service Delivery Manager
Jan 2017 — Present
Managing large scale technical programs with enterprise-wide impacts ranging from $5M to $15M within the Commercial business unit implementing various Health Insurance products for new clients of Horizon.Defined portfolio/program objectives, lead the development and implementation of plans inclusive of milestones, actions, dependencies, and achievable deliverables using effective control & monitoring processesImplemented and executed Risk/Issue management and Change control strategies with proactive communication with the Project Sponsors/key stakeholders to maintain transparency that helped the stakeholders make effective and timely decisions Spearheaded the Implementation of new product line with Level Funding arrangement project with a budget of ~$10M, which required extensive subject matter expertise in IT product development life-cycle methodologies and the ability to manage and meet strict deadlines for the product launch. Managed implementation of End-to end, critical business capabilities such as development of new portal, Sales and billing capabilities of the new products, generation of contracts and other key documents, enhancements to claims processing applications, managing customer service team training on new products; coordinate with multiple vendors to enhance existing capabilities to support new products, member portal and mobile enhancements, etc.Key Achievements:• Managed end-to-end business & technology project implementation to secure business from employer group ‘State of NJ’ by coordinating/managing RFP response with multiple stakeholders within the client organization that resulted in award of the RFP that added 600k+ members to the total membership insured and making the client #1 insurer in NJ.• Implemented Cloud based Broker commission system to replace 30 year old legacy system to optimize and modernize the broker calculation process for all product lines.
Education
University of Mumbai
Bachelor of Engineering (B.E.), Instrumentation
Skills
- Software Development
- Test Strategy
- Software Project Management
- Clearquest
- Risk Management
- Customer Relations
- Onsite-Offshore Delivery Model
- Clearcase
- User Acceptance Testing
- Integration
- Sql
- Microsoft Project
- Software Documentation
- Sdlc
- Software Development Life Cycle (Sdlc)
- Pl/Sql
- Quickbase
- Requirements Gathering
- Project Coordination
- Test Planning
- Change Management
- Agile Methodologies
- Resource Allocation
- Requirements Analysis
- Project Planning
- Project Estimation
- Cobol
- Process Improvement
- Requisitepro
- Business Requirements
- Project Management
- Requirements Traceability
- Business Analysis
- Scheduling
- Healthcare Information Technology
- Testing
- Sharepoint
- Cics
- Project Delivery
- Gap Analysis
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