Aditya Bhansali

About Aditya Bhansali

At Salesforce, our team is at the forefront of developing innovative Generative AI solutions for the Industries Cloud, focusing on Financial Services and Health domains. With expertise in leading development teams and hands-on technical leadership, we\'re shaping the future of AI-driven customer service and automation.My role not only involves architecting cutting-edge technologies but also mentoring a team dedicated to technical excellence. We\'ve made significant strides in product development, including AI-powered features that enhance user experience and efficiency in the cloud-native ecosystem. The recognition received through multiple excellence awards throughout my career underscores my commitment to engineering distinction and customer success.

Experience

1. Lead Member of Technical Staff

   Salesforce

   Dec 2022 — Present · Hyderabad, IN

   Working as a hands-on Lead Member of Technical Staff on the Generative AI initiatives in the Industries Cloud, in the Financial Services and Health domains.Major projects include1. Agentforce Financial Agents : Building the Agentforce Agents for Financial Services Cloud. Link - AI Autofill Titles and Descriptions : Built a generic product which uses Service Cloud Voice or chat, and Einstein to predict and auto populate the titles and descriptions of any Industries forms based on voice prompting and keywords.Link - AI Generated Complaint Summary - Give service agents complete summary of a specific complaint by consolidating information from all related sources (includes emails, chatter messages, and any other data associated with the case object).Link - Next Gen Financial Account ManagementLink - https://help.salesforce.com/s/articleView?id=release-notes.rn_fsc_financial_account_standard_objects.htm & release=250 & type=55. Standard Retail Banking Service Processes for Financial Services CloudLink - https://help.salesforce.com/s/articleView?id=ind.fsc_service_processes.htm & type=56. Advanced Therapy Management in Health Cloud - https://trailhead.salesforce.com/content/learn/modules/advanced-therapy-management-in-health-cloud/get-to-know-advanced-therapy-management

Education

• Sri Chaitanya College of Education

  High School Graduate

• Birla Institute of Technology and Science, Pilani

  Msc(Tech).Information Systems

  2007 — 2011

Skills

• Data Structures
• Struts
• Adf
• C
• Servlets
• Jsp
• Mvc
• Spring
• Sql
• Hibernate
• Software Development
• Javaserver Pages (Jsp)
• Databases
• Artificial Intelligence
• Multithreading
• Java
• Algorithms
• Gis
• Javascript
• C++