Abhai Srivastava

About Abhai Srivastava

At the helm of Comviva\'s Service Delivery for Digital Products, my leadership has fueled our team\'s growth to over 80 members and driven a significant increase in compliance, achieving over 85% in on-time, on-budget, and first-time right project deliveries. Our efforts have directly contributed to the organization\'s financial success, with a continuous upward trajectory in revenue, surpassing 200 Crs and maintaining a year-over-year growth of over 20% for 18 consecutive quarters.My tenure as Senior Technical Director was marked by setting up and scaling the Operations and Delivery functions from the ground up, achieving operational excellence by optimizing cost and maximizing productivity. Collaboratively, we\'ve fortified the foundation of Comviva\'s market dominance in MarTech, underpinned by robust technical support and adept software project management, ensuring our team consistently meets and exceeds our ambitious revenue targets.Strengths: Proficient in database technology: Oracle, Postgres, In-Memory Database, Overview of Linux, Automation, Project Management, Problem Management, Change management, Stakeholder Management, Risk management, Communication, Customer Service, Problem Solving, Business Skills Deep understanding of Domains: MarTech, Fintech,Strategic Leadership: Executive Leadership with Distributed team across globe, Operational Excellence, Stakeholder Management, Strong Problem Solving and Analytical Skills, Out of Box ThinkingSpecialties: Program Management, Application Delivery Management, Operations Support, Budget & Financial Management, Infrastructure Management, Risk Management & Disaster Planning, Security Policies & Standards, Resource Mobilization, Client Servicing, Vendor & Stakeholder Relations, Cross-functional Coordination, Knowledge Management & Transfer.

Experience

1. Vice President Service Delivery

   Comviva

   Dec 2023 — Present · Gurugram, IN

   Led the Delivery function of Digital Products with a revenue of >10 Mn USD, managing a team of 80+ members.• Increased compliance for On time, On Budget, and First-time Right Delivery of MarTech projects from 45% to >85%.• Set up Operations and Delivery functions from scratch to a team of 50+ resources, optimizing cost and maximizing productivity.

Education

• Faculty of Management Studies, Sagar

  Master of Business Administration (MBA), Information Technology and Finance

  1996 — 1998

Skills

• Project Management
• Resource Management
• Project Planning
• Training
• Software Project Management
• Itil
• Integration
• Software Documentation
• Solution Architecture
• Software Development
• Telecommunications
• Leadership
• Knowledge Management
• Program Management
• Vendor Management
• Pre-Sales
• Risk Management
• Team Management
• Service Delivery
• Technical Support
• Cross-Functional Team Leadership
• Requirements Analysis
• Management
• Product Management
• Budgets