Abha Gautam
Business Data Analyst @Verizon
Signup · Get unlimited contacts
WORK HISTORY
Business Data Analyst @Verizon
Led analytics projects to optimize IVR, MVA, MVO, and Chatbot offerings, improving effectiveness by 5%.2. Spearheaded initiatives to enhance proposition speed and efficiency, ensuring faster customer acceptance.3. Managed customer and proposition-level data analysis to refine targeted strategies.4. Integrated user analytics and feedback, driving a 15% boost in user satisfaction.5. Created dashboards and reports using SQL, Power BI, and Excel to track KPIs and drive decision-making
SKILLS
ABOUT ABHA GAUTAM
Results-driven Business Analyst and Program Manager with over five years of experience in…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.