Abey Joseph
Center Manager | Operations Manager | Branding & Operations | Hospital Administration | Manager on Duty | Patient Relations | Public Relations | Service Excellence
- Role
- Center Manager at Sukoon Health
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abey Joseph
Healthcare Operations and Centre Management professional with 7+ years of experience…
Experience
Center Manager
Jun 2025 — Present · Bengaluru, IN
Center Manager* Lead and manage end-to-end operational functions across Housekeeping, Food & Beverage, Front Office, IPD Coordination, Security, Maintenance, Admissions, Discharge, Billing, and Outstanding Collections.* Drive efficiency through optimal deployment of manpower and resources while maintaining high-quality standards in service delivery.* Ensure seamless coordination among cross-functional teams to enhance overall hospital experience for patients, attendants, clinicians, and staff.* Oversee all aspects of operational compliance, including NABH and other regulatory accreditations and audits, ensuring 100% adherence to standards.* Facilitate and manage partner, associate, client, and clinician visits to enhance collaboration and maintain strong institutional relationships.* Promote a culture of continuous improvement, compassion, and accountability across all operational departments.* Implement process excellence initiatives to improve turnaround times, service quality, and operational sustainability.* Drive revenue management and budgeting by developing, monitoring, and optimizing financial plans, ensuring cost efficiency, revenue growth, and alignment with organizational goals.
Education
AJ institute of Hospital Management
Masters in Hospital Administration, Hospital and Health Care Facilities Administration/Management
Alva's College of Education
Bachelor in Social Work , Social Work
2015 — 2018
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