Abel Baruwa
Senior Engineer @Watchtower
Kansas City, MO, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2022 — Present
Senior Engineer @Watchtower
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NG
Leading a team of helpdesk technicians working from different parts of the world.Developing and implementing helpdesk policies and procedures for the organization.Established goals and objectives for helpdesk staff and monitoring their performance against those metrics.Conducting training and professional development.Providing report and analysis.Managing escalation procedures.
EDUCATION
N/A
The Open University
Bachelor of Commerce - BCom, Communication and Media Studies
ABOUT ABEL BARUWA
Most SaaS companies treat marketing like a slot machine. They publish content, run…
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