Abel Gutierrez

Account Manager @Astech - Driven By Repairify

San Diego, CA, US

Build and maintain strong relationships with collision centers, dealerships, and repair facilities to ensure customer success and retention- Provide expert guidance on remote and OEM diagnostic scanning, calibration services, and ADAS solutions to help clients streamline repair processes-Partner with customers to maximize utilization of asTech technology, driving efficiency and profitability in their repair operations-Deliver onboarding, product training, and ongoing support tailored to each customer’s workflow and needs-Collaborate cross-functionally with technical support, sales, and operations to resolve customer challenges quickly and effectively-Proactively analyze client performance data to identify opportunities for growth and improved ROI-Ensure compliance with OEM repair procedures and industry standards through education and consultative support-Serve as a trusted advisor, helping shops restore vehicles to pre-accident condition safely and accurately-Consistently exceed customer satisfaction goals by providing responsive communication and solutions-focused service.

San Diego State University

Bachelor’s Degree, Business Management