Abeer Ahmed
Customer Operations Representative @FNZ
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WORK HISTORY
Customer Operations Representative @FNZ
Edinburgh City, GB
EDUCATION
Stevenson College Edinburgh
HNC Retail Management
The Open University
Bachelor's degree
ABOUT ABEER AHMED
I am a patient, friendly, and personable customer service professional with nearly 8 years of experience helping consumers better understand products and services. I am passionate about listening and understanding, which enables me to intervene, communicate, and respond appropriately to the needs and requests of customers. I have an uncanny ability to deal with confrontation and dissatisfied people and to help them reach a solution that is beneficial without compromising the integrity or success of the organisation. I am devoted to providing customers with insightful information to help them make better decisions about their purchases. I strive to build brand awareness and create brand loyalty through honest and effective communication.
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