Abe K.

About Abe K.

Sales and leadership professional with 20+ years of experience driving revenue growth, building strong teams, and delivering excellent customer experiences. Skilled in sales strategy, coaching, quality assurance, and problem-solving, with a reputation for loyalty, dedication, and leading by example.I have managed a flagship showroom, led customer service teams, overseen QA programs, and supported both retail and B2B accounts. Known for taking ownership of challenges and resolving complex issues, I turn obstacles into opportunities for growth and customer loyalty.I believe success comes from teamwork, collaboration, and service excellence. Beyond work, I am active in volunteer and community initiatives where I apply the same leadership and problem-solving values that guide my career.Areas of Expertise: Sales Growth • Team Leadership • Coaching & Mentorship • Quality Assurance • Customer Experience • Problem Solving • Process Improvement • Strategic Planning • Loyalty & Dedication

Experience

1. Retail and Builder Business Development

   AjMadison

   Jun 2007 — Present

   As Sales and QA Lead, I manage my own book of business across retail, B2B, and builder/multifamily accounts while supporting team performance and driving consistent year-over-year growth. While my primary focus is sales oversight and quality assurance, I also contribute to business development by strengthening builder and B2B relationships. I work closely with the VP of Customer Experience to align sales operations with company goals and ensure customers receive the highest level of service.As the lead escalation point for the sales team, I help move deals forward, resolve challenges, and maintain momentum in a fast-paced environment. In my QA role, I track performance, implement processes that improve efficiency, and reinforce accountability across the team. Coaching, training, and mentoring are also central to my work, helping colleagues refine their sales skills, improve execution, and contribute to measurable gains in revenue, customer satisfaction, and overall team success.

Education

• MIR institute for higher education Jerusalem- Israel

  Bachelor of Arts - BA, Hebrew Language and Literature

• YTV

  Bachelor's degree, Talmudic Law

  1995 — 1998