Abdulrahman Ahmed

Solutions Engineer @Banham Group

London, GB

Designed and implemented SQL Server stored procedures to cleanse and validate operational data, significantly improving data accuracy and maintaining long-term data integrity across systems- Developed dynamic Grafana dashboards to provide stakeholders with real-time visibility of KPIs and business objectives, enabling data-driven decision-making and supporting continuous improvement initiatives- Enhanced IFS Field Service Management and Planning & Scheduling Optimisation platforms through custom development (SQL, XML, and JavaScript)—boosting engineer productivity and reducing desk team workload through intelligent automation- Built and optimised features within the IFS Mobile application (XML and JavaScript), streamlining field operations and ensuring a seamless user experience for engineers, contributing to consistently high customer satisfaction- Certified Salesforce Administrator with hands-on experience in automation, Mulesoft integrations, and data quality initiatives—strengthening system interoperability and ensuring reliable, actionable data across business functions.