Abdul Khan
- Role
- Duty Supervisor - Customer Experiance & Ground Handling at Air India Limited
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Abdul Khan
Highly motivated and results-driven aviation professional with over 7 years of experience…
Experience
Duty Supervisor - Customer Experiance & Ground Handling
Nov 2022 — Present
End-to-end ownership of passenger and ramp handling services.\\\\n• Supervise and guide ground handler\'s staff to ensure smooth operations.\\\\n• Analyse reasons for deficiencies and resolve with GHA in coordination with airline shift manager to avoid recurrence.\\\\n• Monitor and evaluate GHA SLAs parameters through various internal and external reviews and raise deficiency reports.\\\\n• Act as trouble shooter on the airline\'s behalf to avoid aggravation of issues arriving due to ramp activities.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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