Abdul Majid
Senior Business System Analyst @EY
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WORK HISTORY
Senior Business System Analyst @EY
Toronto, ON, CA
ServiceNow Functional Consultant
EDUCATION
Jamia Hamdard
Master of Computer Applications (M.C.A.)
Integral University, Lucknow, Uttar Pradesh
Bachelor of Computer Application
Conestoga College
Information Technology Business Analyst
ABOUT ABDUL MAJID
Result-oriented professional with 5+ years of Business Analysis experience in IT, specializing in ServiceNow (ITSM, ITAM, ITOM, CMDB) and end-to-end techno-functional analysis. Proficient in requirements elicitation, test case development, QA testing, and stakeholder facilitation, driving process improvements and delivering measurable outcomes. Skilled in Agile and Waterfall methodologies, with a proven record of collaborating with global teams to achieve business objectives.
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