Abdullah Bilal

Benefits Administrator @XPS Group

Leeds, GB

Deliver efficient and accurate pensions administration services to clients. • Process key member events such as new joiners, leavers, retirements, transfers, and deaths. • Maintain and update pension databases and systems. • Respond to internal and external queries, including from DWP and HMRC. • Perform manual and automated benefit calculations. • Draft and issue correspondence via the Electronic Document Management system. • Support non-financial data changes and check work for accuracy. • Assist with client-specific projects such as bulk communications. • Collaborate with internal departments and third-party providers to ensure service quality. • Accurately record time for both chargeable and non-chargeable work activities.

The Manchester Metropolitan University

Bachelor of Applied Science - BASc, Accounting and Finance

Bishop Young Church of England Academy

GCSE