Abdullah Nayaf Shafi

AVP, Customer Lifecycle Management,marketing @YES BANK

Mumbai, MH, IN
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WORK HISTORY

Dec 2024 — Present

AVP, Customer Lifecycle Management,marketing @YES BANK

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Mumbai, IN

Driving strategic marketing projects with a focus on automation, MarTech, and data-led campaign planning to boost engagement, efficiency, and ROI. •Spearheading the AMP (Advanced Marketing Platform) project across multiple use cases to enhance personalization and automation. •Successfully delivered the Refer & Earn AMP use case for Savings Accounts, accelerating customer acquisition through targeted digital journeys. •Led first Channel Affinity POC on Fixed Deposits, enabling precise targeting and improved conversion opportunities. •Directed campaign rationalization at bank-wide and product-specific levels for better planning and sharper execution. •Managed campaign cost planning & channel-level analysis to optimize spends and increase uptake. •Implemented Adobe Analytics tags on YES Online and IRIS for enhanced performance tracking. •Managing MarTech platforms to ensure seamless campaign execution. •Currently handling domain warmup and domain migration for promotional campaigns to maintain email deliverability and readiness.

EDUCATION

2012 — 2016

Birla Institute of Technology and Science, Pilani

Bachelor's degree, Electrical and Electronics Engineering

2020 — 2021

Indian Institute of Management, Calcutta

Advanced Programme in FinTech and Financial Blockchain (APFFB), FinTech and Financial Blockchain

2006 — 2010

Gundecha Education Academy Mumbai,India

10th Grade, School

2016 — 2018

SYMBIOSIS INTERNATIONAL UNIVERSITY

Master of Business Administration (MBA), Finance, General

2011 — 2012

Thakur College of Science and Commerce , Mumbai, India

High School ,11th and 12th, Science

ABOUT ABDULLAH NAYAF SHAFI

Finance professional with a Master of Business Administration (MBA) focused in Finance from Symbiosis International University & (B.E) Electrical & Electronics Engineering from BITs Pilani and Advanced Programme in FinTech and Financial Blockchain (APFFB) by IIM Calcutta

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Abdullah Nayaf Shafi — AVP, Customer Lifecycle Management,marketing at YES BANK in Mumbai, MH, IN | Unifers