Abdullah Hamed

Information Technology Support Engineer @Fairfield School of Business - (FSB)

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Information Technology Support Engineer @Fairfield School of Business - (FSB)

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Birmingham, GB

EDUCATION

2011 — 2016

Kings Heath Boys School

GCSE

2018 — 2022

Birmingham City University

Information and Computing Technology, Computing

2017 — 2018

South & City College Birmingham

Bachelor of Technology - BTech, Information Technology

ABOUT ABDULLAH HAMED

Technology has always fascinated me, not just for its complexity, but for its power to solve problems and connect people. This passion naturally led me to pursue a career in IT, where I discovered I thrive in roles that combine technical challenges with real human interactionI am an IT Support Engineer at FSB, responsible for delivering reliable technical support and maintaining smooth day-to-day IT operations across the organisation. I troubleshoot hardware, software, and network issues, ensuring users receive timely resolutions while minimising disruption to business activities.My role involves managing service desk tickets, supporting Microsoft 365 environments, maintaining user accounts and permissions, and assisting with device deployments and system configurations. I regularly work with both technical and non-technical staff, translating complex issues into clear solutions and improving user confidence with technology.

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Abdullah Hamed — Information Technology Support Engineer at Fairfield School of Business - (FSB) in Birmingham, GB | Unifers