Abdullah Alhabli

Experience

1. Salesforce Architect

   Edlio

   Dec 2019 — Present · Los Angeles, CA, US

   Tasked with re-engineering Salesforce implementation and department processes for every major department.Key Accomplishments: Transformed three major departments to Scrum to improve output and harmonize release schedules Took lead on requirements gathering, business analysis, and user story creation across departments Built dev environment around SDLC best practices with separate dev sandboxes, integration, UAT, QA Established continuous integration/continuous delivery process with Github Actions Empowered developer team with AI tools: AI API access within VS Code, Devin for automating service Every project was initiated with clear process mapping, documentation, and roadmap UI/UX improvements rolled into each sprint to deliver tangible progress for all users Developed custom Apex and Lightening Web Components for complex business requirements Oversaw three major acquisitions. Planned, documented, and executed all system consolidations. Led the deployment of NetSuite, Maxio, and configured API integration for legacy DB financial data sync. Oversaw the deployment of Outreach and transition to SF Sales Engagement with cadences. Deployed Pardot/Account Engagement and trained marketing staff on the entire system. Built Account Engagement grading and scoring criteria for all products from the ground up. Deploying Sales Cloud Agentforce AI extended with custom Apex and flows to assist sales staff. Deployed Demandtools for data management and became an expert user with 5 years experience. Unified data in Data Cloud with harmonized identity, Tableau, and assisted in cross-platform dashboards. Involved in all major software acquisition decisions.

Education

• King Fahd University of Petroleum & Minerals

  Management Information Systems BSc

  2004 — 2008