Abdulbasit Hussain
Application Support Analyst @Whitespace Software
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WORK HISTORY
Application Support Analyst @Whitespace Software
Provide reliable and high-quality support to clients using the Whitespace Platform, resolving issues through multiple channels.• Accurately log and track issues by actively applying problem-solving skills in real time while maintaining clear and professional communication with customers.• Support data management and troubleshooting efforts using Python, JSON, and scripting while building hands-on experience in coding-heavy problem-solving.• Troubleshoot data-related issues using Python and JSON.• Work alongside developers and analysts to support issue resolution within the development and testing environments of the Whitespace Platform. • Contribute to the team’s knowledge base by sharing insights and assisting with documentation.• Continuously develop knowledge of the insurance market, emerging technologies, and internal processes to enhance team and platform efficiency.• Confidently tackle difficult and unfamiliar challenges to enhance personal and professional growth.
EDUCATION
Paddington Academy
Student
Loughborough University
Bachelor of Engineering - BEng
ABOUT ABDULBASIT HUSSAIN
An enthusiastic and innovative Aeronautical Engineering graduate with a passion for…
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