Abdul Akthar

About Abdul Akthar

Certified Scrum Master, ITIL-ITSM certified, 20+ Years in managing multiple SLA based as well as implementation projects for multinational clients −Played various roles such as Service Delivery Manager, Solution architect, SME, Business Development manager−Well verse with Project/Service management activities like RRS, PCF, Opportunity mapping, Resource on-boarding, mapping etc.−Devised and managed Statement of work(SOW), Standard operating procedures(SOP) for Stringent SLA driven 24 x 7 x 365 AMS projects−Well verse in Delivery excellence audit procedures/documentations for AMS projects and norms to maintain project in green.−Experience in managing maintaining excellent QPI, CSAT, NPS and CSIP scores.−Experience in Project transition, Implementation – BAU – AMS Modes−Excellent Client facing skills, Meeting Key business users, Gather Business and technical requirements and analysis and translating them into Potential business−Experienced in handling large delivery team and done delivery adhering to the project plan targets−Good understanding of Digitization/ Transformation, DevOps and RPA−Experience in Sales / Pre-sales / Solution architecting and Manage Bids for Line of Business(LOB) and Services(LOS)−Good Domain knowledge and served customers in Education, Electronics, Food and Beverage, Retail, Utility, Petroleum, Petro-Chemicals, Consumer products −Implemented several Upgrade, Consolidation, Platform Migration, Full life cycle IT projects in different platforms and technologies−Good Knowledge in reviewing Core System architecture, Landscape, Hardware Sizing, and Capacity Planning−Extensive working knowledge on UNIX flavored server’s viz. Solaris, Linux, Ubuntu etc. −Experience in Master data management and data consolidation at RHQ level, Handled and designed solution for Managing Director Dashboard projects−Experience in product adoption, Go to Market strategy, Account on-boarding, Account mining−Supported sales/pre-sales activities, conducted meetings with project stake holders. Directed client teams, partner and technical teams, responsible for technical lead / managing projects−10+ years focused on in Oracle related project, Managed Upgrades, Technical Refresh and Annual Maintenance−Experience in leading Oracle Capability and Talent Acquisitions

Experience

1. Kojo Delivery Partner - Global

   Fujitsu

   Sep 2023 — Present · IN

Education

• Sainik School Amaravathinagar

  AISSE, Mathematics,Science,Social Studies

  1980 — 1985

• Govt.Boys Hr Sec School

  HSC, Science Group

  1985 — 1987

• Bharathidasan University

  B.Sc, Computer Science

  1987 — 1990

Skills

• Unix
• Data Modeling
• Oracle Applications
• Oracle E-Business Suite
• Software Project Management
• Itil
• Business Intelligence
• Pl/Sql
• Business Analysis
• Sdlc
• Solution Architecture
• Pre-Sales
• Project Management
• Oracle
• Requirements Analysis
• Integration
• Consulting
• Business Development
• Telecommunications
• Data Migration
• Performance Tuning
• Business Process
• Agile Methodologies
• Management
• Runmyprocess
• Sql
• Oracle Rac
• Team Management
• IT Strategy
• Itil Certified
• Data Warehousing
• Mysql
• Erp
• Database Administration
• Vendor Management
• Databases
• Sap