Abdul Waheed. K

About Abdul Waheed. K

Abdul Waheed - Mobile:+91 Professional Hospitality person with 15+ years experience. The job involves conducting training for all departments across the Hotel. Planning, implementation & day-to-day functioning of the training department. Successfully running the training program for all the departments. Developed Supervisory Development program & initiated a various training program for Staff, Supervisors & Executives. Developing Training Modules and actively involved in HRD activities. Coordinate and manage screening, recruitment and interviewing of applicants. Involvement in Campus Interviews & Induction training for New Joiners. Spot checks and ad-hoc audits on hotel employees to keep them alert, concentrating on staff who have first-hand exposure to the guest. Specialities: Learning & Development - Training Need Analysis - Performance & Quality Standards, End to End Training Management (Identify Training Need, Plan Training modules, Prepare training material, Execute pieces of training, Training effectiveness checks, Collect feedback and Improve Training Module) Critical Thinking, Coaching and Mentioning. Resourceful and Problem-solving skills Operations - Strategic Management - Client Servicing - Capacity / Capability Building - Gap Analysis Quality Management - Quality Assurance, Quality Control, HACCP, ISO Internal Audit, Six Sigma and Process Improvement and Optimization Versatile Leadership - Public Relations Human Resource Management Employee Engagement Budgeting, Adult Education, Networking, Knowledge Sharing, Curriculum Development, etc

Experience

1. Senior Service Manager

   Sterling Holiday Resorts Limited

   Dec 2022 — Present · Tamil Nadu, IN

Education

• Mohammed Sathak College

  Bachelor Of Science, Hotel & Catering Management

  2003 — 2006

• India Computer Technology

  Diploma, Computer Application, A

  2003 — 2003

• Vana Vani Mat. Hr. Sec. School (IIT,Chennai)

  12th, Commerce

  2002 — 2003

• Qatar Ministry of Education and Higher Education

  Certification in Human Resource Management, Human Resource

  2017 — 2018

• Sathak Information Technology, Chennai

  Certification in Office Automation, A

  2003 — 2004