Abdul Wadood
Senior Technical Support Engineer @SiriusXM
Union City, CA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2019 — Present
Senior Technical Support Engineer @SiriusXM
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San Mateo, CA, US
Provide support for customers via ticketing systems, e-mail, phone conferences and live remote sessions when neededManage critical customer escalations and facilitate communication between customers and internal engineering teamsTriage, diagnose, test, and replicate customer reported issues
EDUCATION
1985 — 1989
University
BS
ABOUT ABDUL WADOOD
Experienced Senior Technical Support Engineer with a demonstrated history of working in the computer software industry.
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