Abdul Taiyeb Khurshid
Reservation Manager @The Hosteller
Signup · Get unlimited contacts
WORK HISTORY
Reservation Manager @The Hosteller
Mumbai, IN
Leading a team of 12 members- Specialised in pre-sales aspects of 70+ hostels across India- Handle pre-sales and post-booking customer interactions through various channels- Continues evaluation of individual/ team performances- Encouraging teammates to learn new things to avoid a stagnant work life- Recruitment and selection of new employees
EDUCATION
Lok Puram Public School - India
Secondary Certificate , 10th
St.John's High School - India
Higher Secondary , Commerce
Don Bosco Institute of Technology (D.B.I.T)
BSC In Hospitality Studies, Front Office
ABOUT ABDUL TAIYEB KHURSHID
At The Hosteller, my role as Reservation Manager involves spearheading a team of 11, where we excel in pre-sales for an expansive network of accommodations. Our approach has yielded a dramatic reduction in no-show rates, achieving an industry benchmark of 1.5%, and we\'ve successfully doubled our revenue from cancellations and no-shows.My expertise encompasses the strategic use of OTA platforms and PMS software, contributing to a significant boost in direct sales and a reduced response time. The team\'s dedication to optimizing guest experiences, coupled with my background in hospitality studies, aligns with our mission to provide seamless interactions from the moment a reservation is made.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.