Abdul Subhan Ahmed
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- Role
- Cs Accociate Sme at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Cs Accociate Sme
Apr 2024 — Present · Hyderabad, IN
Delivered end-to-end process training to newly hired associates to accelerate onboarding and role readiness. Provided performance coaching to experienced team members to enhance process knowledge and alignment with customer service standards. Guided underperforming agents through one-on-one mentoring to help them improve quality scores and customer feedback. Promoted a culture of teamwork, accountability, and continuous learning within the team.
Education
ST JOSEPH'S GRAMMER HIGH SCHOOL
SSC
2007
Osmania University, Hyderabad
Bachelor of Business Administration - BBA, Business Administration and Management, General
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