Abdul Samad

Customer Service Representative @Marks and Spencer

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Customer Service Representative @Marks and Spencer

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London, GB

Operated tills accurately, processing cash, card and digital payments while following store policies and reducing transaction errors to 0% in the month.Served an average of 150 - 200 customers per shift at the till and on the shop floor while maintaining high service standards.Helped reduce queue times by up to 30% during peak hours by opening additional tills and directing customers efficiently.

EDUCATION

N/A

Queen Mary University of London

Master of Science - MS, Accounting and Finance

N/A

Boys'​ High School & College

High School Diploma, Business/Commerce, General

2022 — 2025

University of Mumbai

Bachelor of Commerce - BCom, Banking and Insurance

N/A

Queen Mary University of London

Msc, Investments and Finance

ABOUT ABDUL SAMAD

Currently absorbing information in the field of Investment and Finance from, Queen Mary University of London. Already excelled and passed with flying colours in my Bachelors, from L.S Raheja College Mumbai, in the field of Banking and Insurance. Aim to become an Investment Banker or break into the field of Finance and become financially literate. Worked from retail sector to accounting and cash management so a lot versatile and flexible,A person who loves to learn, spend most of my time in reading and learning. Some of the side quests includes collecting certificates to improve my resume.

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Abdul Samad — Customer Service Representative at Marks and Spencer in London, GB | Unifers