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Current company blackNgreen
Telecommunications · 226 employees · Founded 2010 · Dubai, Dubai, United Arab Emirates
At BlackNGreen, we are on a mission to transform how enterprises embrace the power of AI. Since 2010, we have grown into a team of 350+ professionals, delivering innovative solutions to businesses in over 100 countries with 160+ clients. From powering global giants like Vodafone, MTN, and Telefonica to solving enterprise challenges across Telecom, Banking, Government, and Insurance, we have consistently evolved to stay ahead of the curve.
Over the years, BlackNGreen has introduced groundbreaking solutions such as Magic Voice, MobiBattle, SmartConnect AI, and Call signature, redefining customer engagement for billions worldwide.
Our latest innovation, EVA, is transforming enterprise customer care with cutting-edge AI-powered conversational capabilities.
What Sets Us Apart:
EVA is not just a platform—it’s a comprehensive, end-to-end AI-managed service, built from the ground up to meet the unique needs of large enterprises.
What EVA Can Do:
EVA can automate 83% of customer care interactions, significantly reducing customer care costs by over 40% for large enterprises.
Imagine EVA seamlessly managing a diverse range of queries across industries with unmatched precision, including:
Banking: Checking credit card balances, disputing transactions, blocking cards...
Telecom: Upgrading plans, activating roaming services...
Insurance: Claim updates, policy renewals...
E-commerce: Tracking orders, managing returns and refunds...
Travel & Hospitality: Cancelling and refunding flight tickets, providing real-time flight statuses...
And 1000s of other use cases—ranging from simple to complex—across various industries.
With EVA, enterprises can reimagine customer care by delivering seamless, efficient, and personalized interactions at scale. Let us handle the complexities of AI while you focus on growing your business and creating value for your customers.
Let’s connect and explore how EVA can elevate your enterprise.