Abdul Razzak

About Abdul Razzak

I am Abdul Razzak as a multitasker, hardworking, Positive thinker, Optimist, diligent…

Experience

1. IT Manager

   Ayushajay Group

   Aug 2016 — Present · Bihar, IN

   Management and Systems (TMS)|| Electronic Toll Collection System (ETC)|| Toll Audit System || Daily Coordination with NHAI-PIU and System Integrator || Project Management || MSWIM || Toll Collection Highway Electrical and Street light Management || IT Infrastructure Management || Network Design || Experience in TCMS & ATMS Designing and Implementation || TCMS and ATMS Operations || Data Storage || Data Backup || Data Security || Server Management Windows 2K12 and 2K16 || Firewall Management || Experience with Cat6 and Wireless Networking || Designing and implementation of Electrical Connection || Strong understanding and experience of Electronic Toll Collection || Managing all audit activities of Toll Plaza. Managing, Guiding, supervising - Audit Executives, DVR Staff || Finding out the sources of revenue leakage at toll plaza, through the DVR system, Validation Application, Database Application & Spot Checking Process of Billing Executive || Analysis of the MIS reports coming from other various tolling projects of the organization.|| Preparation and maintenance of reports related to revenue and traffic on daily basis || Suggesting the scope of improvement in the MIS reports from other projects and successful implementation || Monitoring SLA deviation for all operational sites, perform regular audits (System & Process) for closing revenue leakage possibilities || Monitoring and controlling the project service delivery levels, utilization, resource management, SLA monitoring levels || Managing all operational projects for service support for smoother operations for Toll, HTMS, SSWIM & IT systems || Managing project site & system suppler during DLP (Defect Liability Period) & AMC period to insure maintain minimum down time of Toll system & HTMS for all project site || Interaction with vendor & other parties on issues of installation, commissioning clarifications, technical specifications, system descriptions, drawings & other related documents||

Education

• West Bengal University of Technology, Kolkata

  Bachelor's degree

  2010 — 2013

• West Bengal State Council of Technical Education

  Diploma of Education

  2007 — 2010