Abdul Rahiman
Project Manager at Tata Consultancy Services
- Role
- Project Manager at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Abdul Rahiman
Results-driven IT professional with over a decade of experience in project management, IT service management, and technical support. Proven expertise in end-to-end delivery of large-scale data migration projects, performance management, and process improvement using data-driven insights. Skilled in leading cross-functional teams, bridging the gap between technical and non-technical stakeholders, and delivering impactful results to senior leadership. Adept at driving operational excellence, optimizing workflows, and ensuring customer satisfaction through continuous improvement and strategic execution.
Experience
Project Manager
Apr 2022 — Present · Chennai, IN
Led a 20-member team to migrate customers from old platforms to new ones, ensuring smooth transitions.•Provided client support, including billing, performance tracking, quarterly updates, and CSAT reports.•Ensured compliance with SLA agreements and conducted monthly performance reviews.•Managed recruitment and performance appraisals to build a strong team.•Oversaw production data migration, performing thorough testing before deployment.•Used Mainframe and WinSCP tools to execute migrations securely.•Planned resources and strategies to meet project goals and deadlines.•Handled migrations for SEPA, USDHV, USHV, Mexico, and China.
Education
Bharathiar University
B.Sc, Visual Communication
2005 — 2008
Hindustan College
B.Sc; Arts and Science, Visual Communication
2005 — 2008
Skills
- Team Management
- Help Desk
- Management
- Itil
- People Management
- Customer Relationship Management (Crm)
- Transition Management
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