Abdul Malik
Solutions Architect associate Certified | AWS Certified Cloud & DevOps Engineer | Expertise in CI/CD Pipelines, Docker, Jenkins, Terraform, and Automation | Streamlining Cloud Deployments & Infrastructure Scalability
- Role
- Cloud Operations Engineer at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Abdul Malik
As a dedicated Cloud Engineer and Application Support Specialist, I possess a solid background in cloud solutions, system administration, and technical support, with a focus on optimizing infrastructure performance and ensuring seamless service delivery. With expertise in AWS Cloud services including EC2, Lambda, S3, VPC, RDS, and DynamoDB, I bring hands-on experience in deploying, managing, and supporting cloud-based applications. I specialize in incident management, problem resolution, and system monitoring using AWS tools like CloudWatch, CloudTrail, and AWS Config to proactively identify and address issues, ensuring high system availability.Throughout my career, I have successfully provided Tier 2/3 support for mission-critical applications, collaborating with cross-functional teams to resolve defects and enhance system functionality. I am well-versed in ITIL frameworks, applying best practices for incident, problem, and change management to maintain operational efficiency. My skills in root cause analysis, vendor coordination, and SLA management enable me to deliver timely and effective solutions that improve system performance and user experience.I also have expertise in automation, leveraging scripting languages such as PowerShell and Python to streamline processes and reduce manual workloads. Additionally, I create and maintain comprehensive process documentation and knowledge base articles, ensuring that best practices and troubleshooting procedures are easily accessible to my team and clients.My commitment to continuous learning is reflected in my certifications as an AWS Cloud Practitioner and CCNA, allowing me to stay updated with the latest cloud technologies and networking practices. I am passionate about driving innovation and enhancing operational efficiency, ensuring that cloud infrastructures and applications operate at their peak potential.
Experience
Cloud Operations Engineer
Apr 2025 — Present · Bengaluru, IN
As a Technical Process Specialist with an AWS Certified Solutions Architect – Associate certification, I design and support scalable, secure, and cost-optimized cloud solutions on Amazon Web Services. In my role, I work closely with cross-functional teams to understand business requirements and translate them into efficient cloud architectures using services like EC2, S3, RDS, Lambda, and VPC.•I focus on building resilient and high-availability environments, automate deployments using tools like CloudFormation and Terraform, and ensure cloud infrastructure follows AWS best practices for security, performance, and compliance. I also monitor system health using CloudWatch, troubleshoot issues, and proactively optimize resources for better efficiency.•Passionate about cloud technologies, I stay up to date with AWS innovations and enjoy bridging the gap between technical teams and business needs to support digital transformation and cloud adoption initiatives.
Education
REVA University
Bachelor of Technology - BTech
2019 — 2022
M.N. Polytechnic
Diploma
2016 — 2019
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