Abdul Hannan Shaikh

About Abdul Hannan Shaikh

Experienced Software Developer with over 2 years of experience in designing, developing, and deploying intelligent chatbot solutions and scalable web applications. Proficient in Python, Django REST Framework, and RESTful API development, with hands-on experience in backend architecture, serialization, authentication, and API design. Strong expertise in API integration, third-party services, and WhatsApp chatbot deployment, delivering real-time, data-driven user interactions. Experienced in Postman for API testing and GitLab for version control. Demonstrated full-stack exposure with Next.js, Material-UI, HTML5, CSS, and Contentful, including server-side rendering (SSR), responsive UI development, and dynamic content management.Email Id- a••••••••@gmail.comPhone-+91••••••••90 +91••••••••90

Experience

1. Software Developer

   Route Mobile Limited

   May 2024 — Present · Mumbai, IN

   Designed, developed, and maintained intelligent chatbots using Python, implementing rule-based logic to deliver accurate & context-aware responses.• Integrated multiple third-party and client-provided REST APIs into chatbot workflows to fetch & display real-time, user-specific data.• Developed WhatsApp-based chatbot solutions by integrating Python applications with WhatsApp APIs to enable seamless customer interactions.• Implemented robust error handling mechanisms within chatbot logic to ensure uninterrupted service & graceful failure handling.• Designed & implemented logging mechanisms to track user journeys, chatbot flows, API responses, & errors for monitoring, debugging, and performance analysis.• Built & maintained RESTful backend services using Django REST Framework, including API views, serializers, & database models.• Developed secure API integrations with automatic session handling, token refresh, and re-authentication for banking & enterprise chatbot systems.• Tested, validated, and debugged REST APIs using Postman, including handling authentication tokens, headers, & request payloads.• Created & managed Postman collections and environments to support organized and reusable API testing workflows.• Collaborated with cross-functional teams using GitLab for version control, including branching, merging, code reviews, and issue resolution.• Fixed bugs, enhanced existing chatbot features, and optimized backend logic based on client feedback & production issues.• Implemented multilingual chatbot capabilities using Rasa to support regional languages & enhance customer reach & usability.• Designed conversational flows and user-friendly chatbot menus to improve customer engagement & ease of navigation.• Developed CTA (Call-to-Action) components such as quick replies & location replies to enhance interaction within chatbot platforms.

Education

• Visvesvaraya Technological University

  Bachelor of Engineering - BE, Computer Science & Engineering

  2019 — 2022

• Government Polytechnic College

  Diploma of Education, Computer Science & Engineering

• Karnataka Secondary Education Examination Board

  Secondary education

• Jspiders

  Java Full Stack Development