Abdul Faiz A
Sr Executive Customer Service @Air India Limited
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WORK HISTORY
Sr Executive Customer Service @Air India Limited
Bengaluru, IN
Assist guest’s with inquiries,ticketing, and baggage issues.• Maintain compliance with DGCA/IATA regulations• Ensue adherence to Air Inida’s service standards and policies (eg:Pet, Senior Citizen, Students, Armed forces)• Immediate service recovery decisions and determine quick-fixesto put issues related to guests’ travel experience right, and toresolve major and minor issues.• Address service disruptions, with componsations or alternatives
ABOUT ABDUL FAIZ A
I am a dedicated Travel Consultant and Aviation Professional with experience in airline…
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