Abdul Asker

Higher Executive Officer- Contract Manager in Contract Management & Partner Delivery @Department for Work and Pensions (DWP)

London, GB

Orchestrated the transition and implementation of cutting-edge IT systems, aligning with strategic financial service offerings.• Managed technology integration to enhance operational efficiency and ensure seamless service delivery.• Maintained stringent governance, ensuring IT change management met industry standards.• Led IT change management initiatives, facilitating the integration of new systems and protocols within the financial sector.• Acted as the key liaison between 15 internal teams and external partners (Capita, ATOS, IAS), driving communication and alignment on IT change initiatives.• Managed contract oversight and partner delivery, aligning IT governance with CMPD standards.• Directed IT change and service requests from Health Assessment suppliers, adapting to infrastructure upgrades.• Principal liaison for Health Suppliers, managing communications and release management to uphold service excellence.• Developed and implemented IT change strategies, enhancing operational efficiency and ensuring vendor compliance.• Facilitated weekly meetings with 18 stakeholders, including Capita, ATOS, and IAS, to provide updates and align on IT initiatives, showcasing leadership and communication skills.• Pioneered efforts in Transition Analysis and Implementation (TAI), aligning Functional Assessment Services (FAS) with operational needs.• Oversaw the design and implementation of live health contracts, focusing on risk mitigation and maintaining service quality.

Sheffield Hallam University

Master of Science - MSc

The Sheffield College

Level 3 Extended National Diploma

Sheffield Hallam University

Bachelor of Arts - BA

The Sheffield College

A Level