Abdel Gaber Ramirez

About Abdel Gaber Ramirez

Experienced Manager of Sales with a demonstrated history of working in the construction industry. Skilled in Negotiation, Microsoft Word, Retail, Sales, and Profit Maximization. Strong sales professional with a Bachelor\'s Degree focused in International Business and Management from Florida International University - College of Business.

Experience

1. Director of Sales & Customer Experience

   Wurtec

   Jan 2025 — Present

   Achieved 15% sales growth in 2024, driving revenue across service, modernization, and new installation product lines. Lead a high-performing team of 18 across outside sales, customer experience, residential elevator, and marketing; dedicated significant time to coaching, development, and performance management. Responsible for driving strategic vision for sales and customer experience, aligning initiatives with corporate goals and improving retention, satisfaction, and service quality. Integrated customer insights into sales strategies and collaborate cross-functionally with operations and field teams to strengthen delivery execution. Grew international sales presence by increasing direct end-user sales and establishing strategic OEM partnerships, across Europe Direct digital, e-commerce, CRM, and marketing initiatives to enhance branding, lead generation, and conversion. Developed tailor sales plans for all company divisions and evaluated new business opportunities, products, and services to support innovation and long-term growth. Identify and mitigate sales and operational risks; ensure compliance and profitability through OEM contract negotiation. Contributed to company-wide strategic planning, budgeting, KPI development, and continuous improvement efforts. Manage follow-up processes for quotes, web registrations, and campaigns to increase conversion and engagement. Delivered accurate sales forecasts and lead special projects assigned by executive leadership.

Education

• Florida International University - College of Business

  Bachelor's Degree, International Business and Management

  2013 — 2015

• Broward College

  Associate of Arts (AA), Business Administration and Management, General

  2008 — 2012

Skills

• Powerpoint
• Staff Management
• Contract Negotiation
• Management
• Inventory Management
• Handle Inventory
• Collections
• Train Staff
• Tenant
• Strategic Planning
• Marketing
• Business Strategy
• Spanish
• Microsoft Office
• Sales
• Profit Maximization
• Customer Service
• Retail
• Microsoft Word
• Leadership
• Lease Negotiations
• Business Development
• Negotiation
• Leases
• Data Analysis
• Lease Administration
• Data Collection
• Property Management
• Quickbooks
• Landlords