Abdel-Azim Brown
Senior Information Technology Manager @Jacobs
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WORK HISTORY
Senior Information Technology Manager @Jacobs
Tampa, FL, US
IT Operational Governance & Performance Management Leader• Leading the IT Operational Governance & Performance Management function, aligning execution with the CIO\'s enterprise IT Governance Framework while enhancing performance management, change enablement, and configuration management maturity.• Ownership of core Service Management functions, including Strategic Portfolio Management, Configuration Management, Change Enablement, Knowledge Management, and Quality Management. • Spearheading key initiatives, including driving a multi-year roadmap to revitalize the CMDB, implementing enterprise-grade IT Asset Management (with Hardware Asset Management and Software Asset Management), and rolling out in ServiceNow an enterprise-wide Demand Management process to align demands to strategic goals and continuously assess portfolio value for the global enterprise.
EDUCATION
University of Ghana
BA (Comb. Hons.), French & Linguistics
The London School of Economics and Political Science (LSE)
Dipl. Eng., Computer Management
Eastern Illinois University
MA, English
ABOUT ABDEL-AZIM BROWN
Highly skilled results-oriented Business and Technology Services Leader with 25+ years of progressive experience in building award-winning products, software, systems, and high-performing teams. Focused on driving innovation and continuous improvements that translate into business value and measurable results in terms of service, cost, and productivity. Key Strengths: Operations ManagementGlobal Staff DevelopmentRisk Analysis & MitigationTactical Partnerships & AlliancesVendor ManagementContract Negotiation/ManagementApplication/Software DevelopmentService Delivery Management IT Service ManagementQuality Control/AssuranceRFI/RFP EvaluationCloud Services & MigrationProgram/Project Management Building Business CasesBudget ManagementSystem ImplementationProduct ManagementProfit & Loss ManagementExpertise:Application Development Lifecycle Management (ADLM)| Software Development Lifecycle (SDLC)> Evangelist for Scaling Agile to the enterprise (Scrum, Kanban, Safe)> Scrum-of-Scrum EventsPortfolio, Program, and Project Management American Management Association trained> Executive Program Manager > Engagement Management > Budgets averaging $5 million per projectBusiness Process Engineering / Optimization> Certified Six Sigma Green Belt> Standard CMMI Appraisal Method for Process Improvement (SCAMPI)> Model-Based Engineering
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