Abby Young
Student at California State University, FullertonCommunications - Entertainment and Tourism - Sports Media
- Role
- Customer Engagement Manager at Purple Pedal
- Location
- Fullerton, CA, US
- LinkedIn followers
- 500 followers
About Abby Young
My ultimate goal is to be part of the growing percentage of women in the sports industry, where I can contribute to diversity and innovation. I’m dedicated to creating positive change and empowering others along the way.
Experience
Customer Engagement Manager
Apr 2025 — Present
I’m proud to serve as Customer Engagement Manager at Purple Pedal Cycling Studio, where fitness meets community and every ride is a chance to connect, grow, and push boundaries.In this dynamic role, I oversee day-to-day sales operations, manage membership systems, and lead engagement strategies that enhance the overall rider journey—from the first class sign-up to long-term member retention. My focus is on creating seamless, personalized experiences that reflect the vibrant, inclusive culture we’re known for.Key areas of impact:Developing and executing rider engagement campaigns to build loyalty and increase member satisfactionStreamlining internal processes for membership tracking and communication, improving efficiency and clarityCollaborating with instructors and front desk staff to ensure a consistent, high-touch service experienceOrganizing community events and in-studio experiences that celebrate our riders and strengthen our cycling familyAt Purple Pedal, we’re more than just a studio—we’re a movement. And I’m excited to help us keep pedaling forward, championing a space where every rider feels empowered, encouraged, and part of something bigger.
Education
California State University, Fullerton
Bachelor's degree
2023 — 2027
Yorba Linda High School
High School Diploma
2019 — 2023
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.