Abby Quintal
Head of Lifecycle & Customer Marketing @ Veriff | Data-Driven Customer Health, Happiness, and Product Adoption at Scale | Ex-Segment, Ex-Twilio
- Role
- Head of Lifecycle & Customer Marketing at Veriff
- Location
- Portland, ME, US
- LinkedIn followers
- 500 followers
About Abby Quintal
I spend my time thinking about how customers actually experience the products they use — and how to help them get value faster and stay longer.My work sits at the intersection of Digital Customer Success, lifecycle strategy, and customer marketing. I’m especially interested in using data in ways that are practical and human, and in partnering closely with CS, marketing, product, and RevOps to build programs that scale thoughtfully.I’ve spent much of my career working across marketing, events, and customer programs, which means I tend to think in journeys, timing, and moments that matter. I care about retention, adoption, and building systems that work in the real world.
Experience
Head of Lifecycle & Customer Marketing
Feb 2026 — Present · Portland, ME, US
Education
Southern New Hampshire University
Master's degree, Marketing
2012 — 2016
Emmanuel College (Boston)
BA, English Communications
2004 — 2008
Skills
- Social Networking
- Social Media Marketing
- Editing
- Visual Merchandising
- Marketing Strategy
- Social Media
- Customer Service
- Youtube
- Copywriting
- Copy Editing
- Marketing
- Advertising
- Public Relations
- Media Relations
- Event Planning
- Online Marketing
- Marketing Communications
- Press Releases
- Situational Leadership
- Leadership
- Event Management
- Sales
- Email Marketing
- Blogging
- Digital Marketing
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