Abbye Needham
Client Success Manager - eDiscovey SME - Mom - Mentor - CLE Speaker
- Role
- Senior Client Success Manager at Lighthouse
- Location
- Murfreesboro, TN, US
- LinkedIn followers
- 500 followers
About Abbye Needham
Solutions-oriented Consultant and Manager with 18+ years of experience managing the coordination and delivery of eDiscovery related services; the last 7+years concentrated on eDiscovery best practices and workflow development. Extensive experience and success with training and advising attorneys, corporate clients, project management staff and operations on review workflows, analytics and best practices for technology within the legal environment. Consistent track record of client satisfaction and effective problem solving solutions.
Experience
Senior Client Success Manager
Feb 2025 — Present
Serve as a trusted Advisor to clients and responsible for client success, retention and advocacy at Lighthouse. By leveraging deep knowledge of Lighthouse solutions and services, assist clients to maximize the value they receive from Lighthouse, ensure we are meeting client goals and expectations, and drive revenue growth through value added solutions and consultative selling.
Education
Christian Brothers University
BA, History (with a minor in English)
1996 — 2000
American University Washington College of Law
Doctor of Law (JD)
2002 — 2005
Duquesne University
MA, American History
2000 — 2002
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