Abby Tassa
Global Controllership Incident Manager | Business Continuity Officer | Former Intelligence Analyst & CI Investigator | Expertise in Risk Management & Operational Resilience
- Role
- Global Controllership Incident Manager and Business Continuity Officer, Business Process Excellence at NBCUniversal
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Abby Tassa
Results-oriented leader with over 10 years of experience driving operational risk…
Experience
Global Controllership Incident Manager and Business Continuity Officer, Business Process Excellence
Jun 2023 — Present · North Kansas City, MO, US
As Incident Manager and Business Continuity Officer for NBCUniversal’s Global Controllership, I lead the end-to-end management of operational fraud and cyber incidents, ensuring rapid detection, response, and resolution to safeguard corporate assets and reputation. I also oversee business continuity planning to support resilient finance and control operations. By aligning cybersecurity, physical security, finance, and third-party partners, I help protect NBCUniversal against evolving threats while driving continuous improvement.• Led the resolution of 530+ high-risk incidents with zero financial loss, preventing ~$62.8M in attempted fraud.• Reduced incident resolution time by 30% through automation, integrated reporting, and the launch of GFO’s Fraud Call Queue.• Co-developed incident escalation protocols and a Cyber RACI framework, clarifying ownership and improving coordination across 20+ teams.• Embedded cyber intelligence, vendor lockout procedures, and open-source scanning into daily response operations for stronger risk mitigation.• Built and maintained a Power BI dashboard to deliver weekly risk updates and data-driven briefings to senior leadership.• Delivered quarterly cyber fraud and deepfake recognition training to 500+ employees and partners, increasing readiness against emerging threats.• Integrated and managed the Corporate Finance BCP in the Fusion platform, enabling continuity of essential global operations.• Led annual crisis readiness assessments and alert testing, strengthening communication protocols and organizational preparedness.• Collaborate with external partners, including the FBI (InfraGard member) and ND-ISAC, to ensure alignment with national security standards.• Designed and currently leads NBCUniversal’s 2025 O2C Data Loss Prevention initiative, in partnership with Insider Threat and IT, to protect sensitive data.
Education
University of Arizona
Masters of Arts , International Relations and National Security Studies
2016 — 2018
California State University, Chico, CA
Bachelor of Arts, Psychology
2002 — 2006
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