Abby Long

Quality Control Specialist @Heaven Hill Brands

Develop and implement best-practice QC programs throughout the Distillery operation, from grain receipt through barrel maturation. Monitor and provide detailed analytics on yeasting, mashing, fermentation operations, and new whiskey quality, including sensory. Oversee data trends on raw materials as they are entering the facility, along with finished products to determine best procedural direction. Discretionary decision making when data trends are present to request specification adjustments or formula/procedural changes as needed. Provide guidance to the shift operators working within a union environment. Develop and maintain Standard Operating Procedures. Provide operator training, as necessary. Partner with Operations to help design efficient and effective changes to improve site performance. Troubleshoot quality concerns, holding vendors accountable & documenting production impact. Provide & maintain a safe work environment by participating in safety programs, committees, or teams and by conducting laboratory or plant safety audits. Promote QC department success, favorable business results & sound production support plans. Maintain and/or service laboratory instruments or equipment. Act as a back-up for the Distillery Operations Manager as needed.