Abby Cundari
Operations & Creative Leader | Program Management | Resource Planning & Management | Financial Oversight | People Development
- Role
- VP, Operations Director at Genuine
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Abby Cundari
I\'ve spent my career helping organizations bring structure, clarity, and momentum to…
Experience
VP, Operations Director
Jan 2021 — Present · Boston, MA, US
I led operational strategy for a digital experience agency with a focus on revenue performance, resourcing efficiency, and team effectiveness. I partnered with Finance, Account, and Project Management to align scopes, budgets, and staffing with client needs while ensuring profitability. I also prioritized people and culture, supporting onboarding, mentoring, and engagement programs that strengthened the agency’s community and retention:* Introduced budgeting and resourcing tools (integrated with Salesforce), achieving full adoption in 3 months and saving $40K annually by improving visibility into pipeline, utilization, and forecasting.* Partnered with Finance to set agency and account goals around utilization, margins, and revenue.* Monitored weekly project progress and proactively reallocated staff to close utilization and revenue gaps.* Streamlined freelancer and contractor onboarding to accelerate contribution and reduce ramp-up time.* Partnered in talent reviews, aligning projects with career goals and boosting engagement and pitch success.* Helped launch a peer recognition program with 100% participation, strengthening culture and retention.* Planned offsites and team sessions that aligned annual goals with team development and collaboration.
Education
Ithaca College
Bachelor of Science - BS, Radio and Television
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