Abby Christensen
Human-Centered Designer | People Developer | Creator of Authentic Connections | Customer Experience
- Role
- Customer Service Representative at Trove Brands
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Abby Christensen
After earning my Bachelor of Science in Experience Design and Management from Brigham Young University, I will enter the Customer and Employee Experience world toexplore my passion for customer service, problem solving, and building relationships. Currently, I work as a Manager of Member Delight for Be Whole, Do Good, where I\'m focused on personalized member care, problem solving, and customer innovation for 30+ families.
Experience
Customer Service Representative
Feb 2026 — Present · Lehi, UT, US
Connect via chat or email with roughly 70–100 customers daily- Provide primary phone support for Trove Brands- Find ways to engage in meaningful and impactful ways using our connection model- Engage in specialty assignments and project opportunities- Advocate for the customer – contributing to the customer voice.
Education
Brigham Young University Marriott School of Business
Bachelor of Science - BS, Experience Design and Management
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