Alfredo Boscan
Quality Area Manager Ii @Amazon
Signup · Get unlimited contacts
WORK HISTORY
Quality Area Manager Ii @Amazon
Miami, FL, US
Oversaw and maintained quality standards across all processes: Inbound Dock, Receive-Prep, Sort and Outbound Ship Dock.• Conducted daily/weekly audits to ensure compliance with quality standards• Monitored and analyzed key quality metrics (Piles, PIT Scan Compliance, EPP compliance, Overages, Shortages, Gross Inventory Adjustments (GIA), Unexpected Container Overage (UCO), Ship Fail Moves metrics) and Process Path Automated (PPA)• Established quality performance targets and developed strategies to achieve them• Managed and mentored operations & problem solve team members• Streamlined the problem-solving framework across the site by training problem solvers on efficient issue identification, developing proactive response protocols for common challenges, and creating clear escalation paths for complex problems• Collaborated cross-functionally with inbound operations, inventory control, and other departments to identify areas for quality improvement and implement process enhancements• Partnered with suppliers to address quality concerns in incoming shipments, performed supplier quality audits, and provided feedback to vendor central on supplier performance.
EDUCATION
Universidad Rafael Belloso Chacín
Bachelor of Science - BS, Graphic Design
CEVAZ
Certification, English As Second Language (ESOL)
Centro Educativo Fe y Alegria
Certification, Computer and Information Sciences and Support Services
ABOUT ALFREDO BOSCAN
Dynamic professional leveraging dual expertise in operations leadership and creative strategy, high performing leader in three different business lines at Amazon (AMZL-GFC-nIXD) while running a successful digital design agency. Demonstrated track record of excellence as a Creative Program Manager for a global enterprise, supporting team across North America, Latin America, India, and Africa. Hold a bachelor\'s degree in graphic design with specialized education in digital marketing, photography, and branding, complemented by proven success in performance optimization and team development. Bilingual leader known for building high-performing cross-cultural teams and implementing scalable solutions across complex organizational structures. Skilled in cross-functional leadership, process improvement, and operational excellence, consistently exceeding business targets while fostering a culture of innovation and accountability.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.