Abbie Duthie
ER Consultant @Selfridges
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WORK HISTORY
ER Consultant @Selfridges
Manchester, GB
Working within the People team, I support the Senior Leadership Team and managers across both Selfridges Manchester stores.My role covers end-to-end employee relations, including complex case management such as TUPE, grievances, disciplinaries and appeals. I coach and upskill managers through ER surgeries, building confidence and capability while proactively reducing ER risk.I also review and amend training documents and policies to ensure best practice, analyse people data and ER trends to inform strategy, and partner with SLT to embed effective processes that strengthen employee relations and drive a positive people experience and culture.
EDUCATION
University of Leeds
Bachelor of Science - BS
ABOUT ABBIE DUTHIE
Experienced Director of Operations with a proven track record in the food & beverage industry, spanning both independent venues and established brands. Specialising in people and culture, I’m passionate about developing and implementing strategies that drive employee engagement, enhance staff wellbeing, and foster loyalty among both team members and guests. With deep expertise in learning, development, and career progression, I create environments where people thrive; delivering exceptional experiences, maximising revenue, and building businesses that attract and retain top talent.
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