Abbi Murphy
Customer Success, Emea @ServiceNow
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WORK HISTORY
Customer Success, Emea @ServiceNow
EDUCATION
Loughborough University
Bachelor of Science (BSc), 1st Class Honours, Economics
Cambridge Judge Business School
Driving Entrepreneurial Capabilities
ABOUT ABBI MURPHY
Abbi is a Customer Success Manager at Moveworks. She previously worked at DocuSign and MuleSoft (a Salesforce Company). She is responsible for the complete post-sales lifecycle of her customers, and enables them to derive maximum value from their investment leading to project success, retention and renewal. Abbi is the primary advocate for her customers within Moveworks, guiding them along a path to success and accelerating adoption and expansion into new skills and domains. Typical activities she runs with her customers - value realisation, external marketing spotlights, internal customer evangelism and joint success planning. Prior to this, Abbi worked in Deloitte’s SAP UK practice for 5 years. She is SAP Finance certified with expertise around data conversion, process design and master data governance / management. Her final two years at Deloitte were spent working on a global roll out of S4 HANA, where she led UK client-to-cash data conversion and quality risk management process design.Abbi graduated from Loughborough University with a 1st Class Honours degree in Economics.
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