Abbey Churchill
Leader of Customer Excellence, Operations, & Delivery
- Role
- Director of Client Operations at Cora Systems
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Abbey Churchill
I am an accomplished and resourceful professional with substantial experience in long-term customer relationships, portfolio management, business growth and expansion, change and process management, program development and delivery, and contract growth and optimization. I have proven expertise in designing project plans and deploying multi-million-dollar tools & strategies across all programs and portfolios. I’m equipped with exceptional expertise in delivering outstanding customer service, identifying and resolving issues, and ensuring client acquisition and retention.I tackle life and career management scenarios with meticulous strategies based on my expertise in the following areas:• Customer Success• Program & Project Administration• Client Relationship Management• Six Sigma Process Mapping• Client Satisfaction & Retention• Cost & Schedule Management• Negotiation & Communication• Performance Optimization• Team Training & Leadership
Experience
Director of Client Operations
Jun 2024 — Present · Phoenix, AZ, US
Education
Arizona State University
Bachelor of Science (BS), Business Administration and Management, General
Skills
- Materials Management
- Continuous Improvement
- Cross-Functional Team Leadership
- Operational Excellence
- Aerospace
- Customer Support
- Mrp
- Sap
- Six Sigma
- Customer Experience Management
- Green Belt
- Program Management
- Supply Chain Management
- Value Stream Mapping
- Process Improvement
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