Abbey Patinella
Employee Benefit Account Manager @USI Insurance Services
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WORK HISTORY
Employee Benefit Account Manager @USI Insurance Services
US
Partnered in managing a $1.75M book of business primarily comprised of self-insured clients, ensuring effective oversight and client satisfaction.• Delivered proactive, personalized support to assigned clients, acting as day-to-day contact between clients, insurance carriers, and HRIS vendors.• Designed thorough and professional communication materials for client meetings, renewal presentations, and employee facing benefit guides.• Collaborated with dedicated USI Teams to deliver exceptional client service and meet client retention goals.• Worked with Account Executives throughout renewal lifecycles to ensure client satisfaction in developing competitive benefit offerings.
EDUCATION
University of West Georgia
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of West Georgia
Bachelor of Business Administration (BBA), Business Administration and Management, General
ABOUT ABBEY PATINELLA
Dynamic and results-driven professional with a strong background in business management, strategic planning, and operational efficiencies. Proven track record of enhancing business processes, improving client satisfaction, and driving team success. Adept at collaborating with cross-functional teams, managing stakeholder relationships, and implementing innovative solutions to achieve organizational goals.
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