Abbas Ghodsi
Direct Manager @Grill Hero
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WORK HISTORY
Direct Manager @Grill Hero
Vancouver, BC, CA
Led operations and technical teams across Western Canada, driving service excellence and business growth.Key Contributions:• Recruited, trained, and managed field technicians, improving service quality by 25%• Optimized scheduling and inventory systems, boosting operational efficiency by 30%• Resolved client escalations, maintaining 92% satisfaction in competitive Vancouver market• Grew regional revenue by 11% through strategic service improvements• Reduced equipment downtime through proactive inventory managementLeadership Impact: Scaled operations to meet 40% seasonal demand increase Reduced technician turnover through supportive leadership Implemented scheduling system that improved workforce utilization by 30%
EDUCATION
Minsk Innovation University
Doctor of Philosophy - PhD
Islamic Azad University
Bachelor’s Degree
Belarusian State Economic University
Master of Business Administration (M.B.A.)
Minsk Innovation University
Advanced Research Degree
ABOUT ABBAS GHODSI
With a global perspective shaped by working in Iran, Malaysia, and Belarus, and living in…
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